Activate

To start your own Prepaid mobility plan please see the steps below.

Visit TBayTel or a TBayTel Mobility Dealer to buy or activate any working cell phone*.
With your activated cell phone, call #8255 (#TALK) to set up a 4-digit password and get a Fill Up & Go! Plan that suits you.
Add Prepaid Dollars to any Fill Up & Go! plan by purchasing Fill Up & Go! PIN vouchers at participating retailers. Or, add Prepaid Dollars by telephone or over the web.
TBayTel Mobility customers may retain the number from a Mobility Rate Plan if they switch to Fill Up & Go! Prepaid Mobility. The Fill Up & Go! Prepaid phone number may be retained when switching to another TBayTel Mobility Rate Plan.

MOBILITY INQUIRIES

Visit 959 Fort William Rd. (in the Thunder Centre)
Monday - Friday: 9:30am - 9:00pm
Saturday: 9:30am - 6:00pm
Sunday: 12:00 - 5:00

Call Customer Service: 623-4400 or 1-800-264-9501
Monday - Friday: 8:00am - 8:00pm
Saturday: 10:00am - 6:00pm