Ask Us

Computers – Music – Photos – Gaming
No Problem! We can help!

TBayTel’s Ask Us service has the fast, reliable answers you need for your PC or Mac, computer hardware or software, and even your Xbox or PSP. Ask Us is free of charge and available to all TBayTel Residential DSL subscribers!

To access Ask Us, log in here using the same Username and Password you presently use to connect to the Internet via your TBayTel Residential DSL connection.

Username: 
Password: 
              

Forgot your password?                     

What do I do if I forget my username or password?

TBayTel can provide you with your username and password. Since your password cannot be recovered, we’ll quickly change your password when you use one of two options

Option A

  1. Call the TBayTel Internet Help Desk 24/7 at 684-FAST (3278) or 1-800-478-0879.
  2. Provide your account number (located on the upper left corner of your phone bill) and username.

Option B

  1. Call TBayTel Customer Service at 623-4400 or 1-800-264-9501.
  2. Provide 2 pieces of acceptable identification and your account number.

What do I do if I encounter a problem with Ask Us?

Call the TBayTel Internet Help Desk 24/7 at 684-FAST (3278) or 1-800-478-0879. Or, complete an online Internet contact form.


INTERNET INQUIRIES

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24 Hour Technical Support: 684-FAST (3278) or 1-800-478-0879

Customer Service: 623-4400 or 1-800-264-9501