Contact Us

Please select a specific method for contacting us so that we may provide you with the appropriate information and response.

Attention:

Customer Service at 1046 Lithium Drive is closed to in-person traffic. For Customer Service please call 623-4400 or 1-800-264-9501.

Department Hours of Availability Telephone

Customer Service

Customer Service at 1046 Lithium Drive is now closed to in-person traffic

Monday - Friday
8:00 am to 8:00 pm
Saturday
10:00 am to 6:00 pm
623-4400
or
1-800-264-9501

TBayTel Security -
Customer Service

Monday - Friday
9:00 am to 5:00 pm
623-4400
or
1-800-264-9501
After Hours Emergency 345-2739

TBayTel Security -
Monitoring Station

 

24 Hours
345-2739
or
1-800-893-2739

TBayTel Security -
Alarm System Trouble Reporting

24 Hours
345-2739
or
1-800-893-2739

Cable Locating Service

Monday - Friday
8:00 am to 4:30 pm
684-UDIG (8344)

Building Industry Consultant

684-2376

Repair Service

24 Hours 611

Internet

24 Hours 624-FAST (3278)

Mobility

Monday - Friday
8:00 am to 8:00 pm
Saturday
10:00 am to 6:00 pm
626-CELL (2355)

Business Solutions

1060 Lithium Drive
Thunder Bay, ON P7B 6G3

Monday - Friday
8:30 am to 4:30 pm
623-8800
or
1-866-999-0626

Corporate Security

Monday - Friday
8:30 am to 4:30 pm
625-2199