Maintenance & Outages

Maintenance of Tbaytel systems and networks is necessary to ensure Tbaytel delivers quality service to you, our valued customers. We apologize for the inconvenience as we continue to make significant improvements to our network to ensure we are meeting your expectations. We thank you for your patience and understanding, and continued support.

Troubleshooting Tip: If you are experiencing a loss of service outside of a maintenance window; power off the affected Tbaytel equipment, then power it back on after 30 seconds. For step-by-step instructions, visit the Support section and select the affected product.

Scam Alert - July 8

Please be advised that we've been made aware of a phone scam primarily targeting the Dryden area, with potential reach to Fort Frances and other surrounding areas. Scammers are falsely claiming to be part of a Tbaytel Loyalty Program and are asking for account PINs and email addresses. If you receive such a call, please do not provide any personal details. If you're ever unsure if a call is legitimate, please ask for additional verification or information.
For more information on common scams please visit Fraud Awareness & Prevention.

Maintenance Alert - Voicemail - Aug 26

Please be advised, Tbaytel will be performing maintenance to its voicemail systems with work expected to take place on August 26 between the hours of 6:00am to 8:00am.  During this maintenance Tbaytel Mobility, Home Phone, and Business Voice customers may be unable to access their voicemail with the outage expected to last no longer than 10 minutes. 
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