On behalf of our entire Tbaytel team, thank you for your support of the work that we do to serve our customers and community. We are proud to deliver an advanced communications network to you, our loyal customers, and we look forward to a strong future of market leadership for years to come.We recognize that the landscape for communication services is changing rapidly. The way our networks are being used today for business support, education, health care and entertainment are far different than ever before, and it’s only an indication of continued demand in the future. The economic benefits of broadband are no longer concentrated in local or regional markets, but rather a part of a larger world economy that can only be supported through high quality reliable networks...
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On behalf of our entire Tbaytel team, thank you for your support of the work that we do to serve our customers and community. We are proud to deliver an advanced communications network to you, our loyal customers, and we look forward to a strong future of market leadership for years to come.
We recognize that the landscape for communication services is changing rapidly. The way our networks are being used today for business support, education, health care and entertainment are far different than ever before, and it’s only an indication of continued demand in the future. The economic benefits of broadband are no longer concentrated in local or regional markets, but rather a part of a larger world economy that can only be supported through high quality reliable networks.
Our commitment to our stakeholders is clear: as a market leader in our territory, our brand survey results consistently place Tbaytel above major competitors in the areas that matter most to our customers. We are in touch with our customers’ needs; we offer products and services at prices that customers feel are fair; we demonstrate exemplary customer service; and we are viewed as a valued member of the communities where we operate. Within the Tbaytel organization, our employee survey results have also returned the best results we have ever received and they continue to provide us with valuable insights as we work towards an even stronger culture.
We saw customer growth across all strategic product offerings, largely due to the strong reputation and commitment to investment in making our offering the preferred alternative in a highly competitive marketplace.
We are making unprecedented growth in our delivery of fibre services for homes and businesses, setting us well on our way to realizing our goal of providing Tbaytel Fibre to the vast majority of Thunder Bay, Fort Frances, Dryden and Kenora by the end of 2020. No other communications provider is able to offer this level of connectivity in our serving territory and we are extremely proud to be the provider working to make it happen.
Our commitment to our entire region remains stronger than ever before – we’re balancing valuable investments in charitable projects and initiatives that benefit communities with investments in our business that allow us to offer a full range of bundled services to benefit our customers in their homes and businesses.
Dan Topatigh President & CEO Tbaytel
Tbaytel is led by an engaging team of professionals, bringing a wealth of experience and industry knowledge to provide leadership to Tbaytel’s entire employee base as they strive to achieve the company’s Strategic Direction and Mission.
President & CEO
Chief Financial Officer
VP Operations & Administration
VP Sales, Marketing & Communication
VP Chief Techology & Information Officer
Dan Topatigh is President and CEO of Tbaytel and held the position of Chief Financial Officer (CFO) since 2007. Prior to his role as CFO with Tbaytel, Mr. Topatigh was the Pulp and Paper Controller at Bowater’s Thunder Bay mill (now Resolute Forest Products). He was the Controller and Continuous Improvement manager for Abitibi Consolidated’s Thunder Bay paper mill for 10 years and was a key member of the mill’s management steering committee.
Mr. Topatigh also worked previously for KPMG Thunder Bay as a senior manager overseeing the planning, supervision, execution and review of audit and non-audit engagements. He is a Lakehead University graduate, holding an Honours Bachelor Degree in Commerce, and has a Chartered Public Accountant Designation with Institute of Chartered Accountants of Ontario.
He also serves on the Board of Governors for Confederation College and as a member of the Executive Cabinet of the Our Hearts at Home Campaign for the Thunder Bay Regional Health Science Foundation.
Michael Coffey is Chief Financial Officer (CFO) of Tbaytel. Prior to this appointment he served as Controller for GRK Fasteners – a division of ITW Canada and an industry leader in both the wholesale and commercial construction sectors. Mr. Coffey was also controller and Vice President of Administration for DST Group Inc. and worked previously in the automotive and publishing sectors, as Director of Finance for The Chronicle Journal and Controller with Dieco Technologies Inc.
Mr. Coffey is a graduate of Lakehead University and holds an Honours Bachelor Degree in Commerce and a Bachelor’s Degree in Administration – Marketing. He received his Chartered Accountant Designation from the Canadian Institute of Chartered Accountants and remains a member in good standing of the Institute of Chartered Accounts of Ontario.
John Barch is Tbaytel’s Vice President of Operations and Administration for Tbaytel and joined Tbaytel’s executive ManagementTeam as Vice President of Operations in 2010. Prior to that, he also served as the company’s Director of Engineering and Manager of Wireless Engineering. Mr. Barch was Supervisor of Network Services for the City of Thunder Bay where he originally began his career as an Application Programmer.
He holds a Bachelor’s Degree in Computer Science from the University of Ottawa and professional Cisco certifications at both the Network Professional and Network Associate levels. He currently resides in Thunder Bay and is actively involved with his community as a Swim Ontario official and a member of the Knights of Columbus.
Kathleen Jones is Tbaytel’s Vice President of Sales, Marketing and Communication. She served previously in the role of Director of Marketing and Communications and led a number of major strategic initiatives for the company. Prior to joining Tbaytel, Mrs. Jones worked for Computer Mind and Air Internet, both operating out of Thunder Bay, to aid in business growth and development.
Before relocating to Thunder Bay, she spent a 10-year period working at some of Canada's premiere advertising agencies managing accounts for Chrysler Canada, General Motors, The Real Canadian Superstore and NN Financial. Mrs. Jones graduated from the University of Winnipeg continuing education Computer Science program and has also completed the Lakehead University Leadership Development in Marketing program. Mrs. Jones currently resides in Thunder Bay with her husband David and their two children.
Kory MacLeod is Vice President, Chief Technology and Information Officer for Tbaytel. He previously held the positions of Network Engineer, Manager of Video and IP Engineering and Director of Network Operations with Tbaytel, lending 15 years of combined experience in planning, designing, implementing and operating telecommunication networks, as well as working to improve network performance and ensure high quality deliverables through process optimization.
Mr. MacLeod is a Professional Engineer who is also a Lakehead University graduate, holding a Bachelor of Engineering (Electrical) and Bachelor of Science (Physics) degrees. He currently resides in Thunder Bay with his family where he also coaches youth sports in the community.
By resolution of Thunder Bay City Council, the Tbaytel Municipal Service Board was formed in November 2004 to foster business growth and drive new market opportunities. As a full service Telecommunications Company, Tbaytel recognized that this model of governance was the most appropriate means of nurturing business growth, strengthening customer perceptions, and increasing shareholder value.
The Tbaytel Municipal Service Board is comprised of eight voting members and one non-voting member. Thunder Bay City Council appoints the members and the Chair, and the Directors elect the Vice-Chair from among the members. The Tbaytel President and CEO is the non-voting member of the Board, and Tbaytel’s Chief Financial Officer and the City Manager also actively participate.
The Board’s work is built around four core guiding principles that serve to ensure Tbaytel’s continued growth, accountability, and performance in Northern Ontario: financial stability, employment creation, regional economic development, and technological innovation. The Municipal Service Board is a strong proponent of Tbaytel’s vision, supporting marketplace advancement and enhancing its business reputation. Since the inception of the Board in 2004, Tbaytel dividends paid to the City of Thunder Bay total $296 million dollars to date.
Tbaytel Municipal Service Board, Chair
Tbaytel Municipal Service Board, Director
Tbaytel Municipal Service Board, Vice Chair
Tbaytel Municipal Service Board, Chair Human Resouces & Compensation Committee, Member Strategy Committee, Member
Jack Jamieson is a lifelong resident of Thunder Bay. He has practiced law with the Thunder Bay firm of CARREL + Partners LLP since his call to the Ontario bar in 1979. He has 30 years of experience primarily in the fields of corporate and commercial law.
Jack has been counsel to the Municipal Property Assessment Corporation and its predecessors since 1986.
He also represents the Thunder Bay International Airports Authority Inc. He received an Honours Bachelor of Commerce degree from Lakehead University in 1974 and a Bachelor of Laws degree from University of Western Ontario in 1977.
Tbaytel Municipal Service Board, Director Audit & Finance Committee, Member Governance & Nominating Committee, Member
Barbara Eccles has been an Ontario lawyer for over 20 years. Barb was appointed Lakehead University’s First General Counsel and University Secretary, and also worked as Senior Advisor to the President and legal counsel after over a decade leading the university’s Innovation Management program.
Barb was previously an associate lawyer at a local Thunder Bay law firm and lectured in Lakehead's Faculty of Business Administration, teaching law at both the undergraduate and graduate level. Barb graduated from Lakehead University with an Honours Bachelor of Science Degree and after one year of graduate studies at McMaster University, attended law school at the University of Toronto. She was called to the Ontario Bar as a Barrister and Solicitor in 1996. In 2009 Barbara received her Master of Laws in International Commercial Law with distinction from Northumbria University in Newcastle upon Tyne, England.
She was awarded the Registered Technology Transfer professional designation by the Alliance of Technology Transfer Professionals in 2010.
Tbaytel Municipal Service Board, Vice Chair Audit & Finance Committee, Member Strategy Committee, Chair
Carol Darling is an accomplished senior executive, director and Professional Engineer (P. Eng.) with over 30 years of experience in management, advisory and board settings.
She currently provides executive advisory and search services as Senior Partner at Searchlight Partners Group, serves on Canada’s National Ballet School Board and is a Regional Ambassador for Women Get on Board. Carol was most recently VP of Engineering and Broadcast Systems at Shaw Media and formerly Senior VP of Engineering and Operations at Canwest.
Prior to this she was Executive Director of the North American Broadcasting Association (NABA). She has been appointed to over 20 domestic and international forums and government advisory bodies, membership-based and not-for-profit boards and committees. A graduate of Queen’s University in Civil Engineering (1978), Carol is the recipient of the North American Broadcasters Association (NABA) Board Contribution Commendation (2008) and the Canadian Women in Communications (CWC) Trailblazer of the Year award (1997) for her vision and accomplishments in breaking new ground.
Tbaytel Municipal Service Board, Director Governance & Nominating Committee, Member Human Resources & Compensation Committee, Member
Paul Healey is currently President of Chase Office Interiors and worked previously in the role of President and CEO for Radiant Communications and the British Columbia Automobile Association (BCAA).
Paul has held executive positions with telecommunications companies Bell Canada and Rogers Communications, and has served in various capacities on different boards in the public, private and not-for-profit sectors. This includes most recently, Bruce Telecom and the Canadian Police College Advisory Board.
Healey graduated with an Honours Bachelor of Arts Degree in Commerce and Economics, a Masters Bachelor of Arts Degree in Finance from McMaster University’s Degroote School of Business and was selected as a Western University Ivey Business School Quantum Shift Fellow. Paul also holds an ICD.D designation from the Institute of Corporate Directors.
Tbaytel Municipal Service Board, Director Human Resources & Compensation Committee, Chair Governance & Nominating Committee, Member
Stephanie Noel is an executive with 25 years of progressive experience in the financial services industry. Stephanie is currently the District VP of TD Bank, North Western Ontario Commercial Banking division. Within TD Bank, Stephanie is an executive member of both the Women in Leadership and the Business Banking Indigenous Peoples teams.
Prior to joining TD Bank, she held various senior level positions with RBC Royal Bank where she led development and launched a national credit training program for commercial bankers. Stephanie also held a key role in national commercial credit risk management with oversight of analysis and adjudication of transactions within the First Nations and RBC equipment finance sectors.
She is a graduate of Dalhousie University with an Honors Bachelor of Arts degree in Political Science/Commerce and holds a Personal Financial Planning designation from the Institute of Canadian Bankers. In the Thunder Bay community, Stephanie is a passionate member of the United Way Corporate Leaders Campaign committee.
Tbaytel Municipal Service Board, Director Audit & Finance Committee, Member Human Resources & Compensation Committee, Member
Scott Potts is owner of SP Management and Advisory Services, providing consulting services to the health care sector. Having served previously as VP of Infrastructure and Planning and CFO for St. Joseph’s Care Group, Scott gained additional health care experience through his roles as COO for the Thunder Bay Regional Research Institute and as Executive VP of Corporate and Diagnostic Services at the Thunder Bay Regional Health Sciences Centre.
Scott has served on various boards throughout his career, including the board of the Hospitals of Ontario, Medbuy and the Northwest/Northern Supply Chain. Scott graduated from Lakehead University with a bachelor of commerce degree, holds a chartered professional accountant designation and a health service management certificate from the Canadian Hospital Association.
Tbaytel Municipal Service Board, Director Governance & Nominating Committee, Chair Strategy Committee, Member
In 1995 David founded EPIC Information Solutions, a Winnipeg based IT infrastructure solution provider. Under David’s leadership as CEO, EPIC succeeded in growing organically and through acquiring four other companies. EPIC has been named a Best Work Place in Canada and a Best Small/Medium Employer in Canada. In 2013, David successfully sold EPIC to Manitoba Telecom Services.
EPIC was valuated at $52 million in sales and 160 employees in 2015. After his exit from EPIC, David started a consulting company called Plan B Gurus. He is a strong component of board governance and has been an active participant in ICD (Institute of Corporate Directors) programs, achieving his ICD.D designation.
David has been the Board Chair of Canada’s Royal Winnipeg Ballet, has served on a variety of other not-for-profit boards and also currently sits on the Canada Revenue Agency’s Board of Management. David and his spouse Kathleen live in Winnipeg and summer at Lake of the Woods. Together they have four children.
Tbaytel Municipal Service Board, Director Audit & Finance Committee, Chair Strategy Committee, Member
Greg is an independent consultant providing operational, strategy and corporate development advisory services to C-suite executives, with an emphasis on digital disruption.
He works with both start-ups and public companies. Greg was previously VP, Content Distribution, Business Development and Digital Strategy at Shaw Media. In this role he oversaw the carriage and distribution of Shaw Media’s portfolio of Global Television and 19 specialty television brands in Canada including History, Food Network, HGTV, National Geographic and Showcase. He managed all cable network partner relationships including Scripps Networks Interactive, BBC Worldwide and National Geographic Channels International.
He was also responsible for Shaw Media’s business and corporate development activities and digital strategy. Greg is also board member of Destination Ontario.