Maintenance Alert - Mobility - Northwood
Please be advised Tbaytel will be performing upgrades to towers in the Northwood area of Thunder Bay. This work is necessary as we prepare to launch the next evolution of wireless technology in Thunder Bay. Some customers in the area may experience a degradation of service during this maintenance.
Maintenance Alert - Connected Home - Thunder Bay North - Feb 3
Please be advised Tbaytel will be performing maintenance to its Home Phone services on February 3rd between the hours of 2:00a.m. to 6:00a.m. During this maintenance some customers may experience a loss of Home Phone service lasting no longer than 5 minutes. Customers experiencing no service outside the maintenance window are asked to power off their Tbaytel equipment for 30 seconds before powering it back on again.
Scam Alert - Phishing Messages - Dec 2
Please be advised that Tbaytel has been made aware of a phishing scam where customers are asked to upgrade their email or their email will be deactivated. As always, we advise all customers to ignore emails and text messages which the sender is not known, and avoid clicking any links.
If you'd like to understand more about these scams, please visit our F.A.Q. section on
Email Fraud and Scams.