Maintenance of Tbaytel systems and networks is necessary to ensure Tbaytel delivers quality service to you, our valued customers. We apologize for the inconvenience as we continue to make significant improvements to our network to ensure we are meeting your expectations. We thank you for your patience and understanding, and continued support.
Troubleshooting Tip: If you are experiencing a loss of service outside of a maintenance window; power off the affected Tbaytel equipment, then power it back on after 30 seconds. For step-by-step instructions, visit the Support section and select the affected product.
We've been made aware of a new email scam targeting our customers. Fraudulent emails are being sent, either requesting payment for a non-existent account or claiming you must “update” your email inbox to avoid termination.
Please be advised:
If you receive a suspicious email, please do not click any links or provide personal details.
For more information, please visit our Fraud Awareness & Prevention page at tbaytel.net/scamawareness. Scams can also be reported to the Canadian Anti-Fraud Centre; https://antifraudcentre-centreantifraude.ca/index-eng.htm
Receive a $50 EverythingCard when you activate a new line, or upgrade to a new device on a 2-year contract and select the Unlimited 200GB or the Unlimited CAN & US 130GB plan.
When you sign up for Tbaytel Internet services and agree to a two year commitment we'll send you a $100 EverythingCard gift card as a special thank you.
Receive $100 worth of additional security equipment of your choice OR a $100 bill credit when purchasing a new security package with a 3-year monitoring term.
Offer ends January 6, 2025. $100 free equipment or bill credit offer applies to new residential customers who purchase a new smart security system with a 36-month monitoring term.
Save $100 when you subscribe to new security monitoring service with a 36-month commitment.
Offer ends June 30, 2025. $100 savings applies to residential customers who subscribe to new security monitoring service with a 36-month commitment during the promotional period. The $100 savings will be provided as a one-time bill credit on the first bill.
When you activate a new line, or upgrade to a new device on a 2-year contract and select the Unlimited 200GB or Unlimited CAN & US 130GB plan we'll add a $75 credit to your account as a thank you!
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