Contact Us

Get in touch with us today


Customer Care

Call Us

807-623-4400
or
1-800-264-9501

Call-in hours:

Monday - Friday:
8:30am - 8:00pm
Saturday:
10:00am - 5:00pm

Don't want to wait on hold? We can call you back:
Customer Care Call Back is Open


Chat With Us

Live chat hours:

Monday - Friday:
9:00am - 5:00pm
Saturday - Sunday:
12:00pm - 4:00pm

Customer Care Live Chat is Open

Technical Support

Call Us

807-623-4400
or
1-800-264-9501

Call-in hours:

Monday - Sunday:
24 hours

Don't want to wait on hold? We can call you back:
Technical Support Call Back is Open


Chat With Us

Live chat hours:

Monday - Friday:
9:00am - 6:00pm
Saturday - Sunday:
12:00pm - 4:30pm

Customer Care Live Chat is Open

Business Sales & Support

Call Us

807-623-8800
or
1-866-999-0626

Call-in hours:

Monday - Friday:
8:30am - 4:30pm

Email Us

business.sales@tbaytel.com

Response will be sent within 5 business days. If this is an urgent matter, please call or live chat our Customer Care team.

Tbaytel Stores

Thunder Bay

Call Us

807-684-2069
or
1-833-238-6654

Call-in hours:

Monday - Saturday:
9:30am - 5:30pm
Sunday:
12:00pm - 5:00pm

Marathon

Call Us

807-232-8080

Call-in hours:

Monday - Saturday:
9:30am - 5:30pm
Sunday:
CLOSED

Security Monitoring

Monitoring Station

Call Us

807-345-2739
or
1-800-893-2739

Call-in hours:

Monday - Sunday:
24 hours

Corporate Security

Call Us

807-625-2199

Call-in hours:

Monday - Friday:
8:30am - 4:30pm
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