Keep up to date with changes in products, services and networks
We are taking many steps to make sure you can stay in touch and up-to-date. In addition, we’ve made some changes to keep our team mobilized and available to assist you.
Maintenance of Tbaytel systems and networks is necessary to ensure Tbaytel delivers quality service to you, our valued customers. Click Learn More to view current and upcoming maintenance.
Get the inside track on all the latest network improvements for Mobility, Internet, TV and Phone.
Alert Ready is a system designed to deliver critical and potentially life-saving alerts to Canadians. In addition to broadcast alerts through TV and radio, as of May 8, 2019, you will also receive alerts on your compatible wireless device.
Find network maintenance and outage alerts, media releases, get the latest news and information and learn more about Tbaytel. Check out our media resources or make an inquiry to add more to your Tbaytel coverage.
Tbaytel engages the services of MARU Group Canada Inc., a market research company, to conduct surveys on behalf of Tbaytel. Your responses to these surveys provide us with valuable insights to help us improve our offerings to our customers.
Invitations to participate in our surveys are sent from the email address "tbaytel@marusurvey.com". Please be assured that survey invitations from this address are legitimate.
You may also be contacted by phone to participate in a Tbaytel survey. These calls will be identified as "Tbaytel" on Caller ID and will have a local 807 number.
Should you have any questions or concerns about Tbaytel surveys, please contact Tbaytel at brand@tbaytel.com.
Alert Ready is a system designed to deliver critical and potentially life-saving broadcast alerts to Canadians through TV, radio and compatible wireless devices.
The Alert Ready system was developed in partnership with federal, provincial, and territorial emergency management officials, Pelmorex Corp., the broadcast industry and wireless service providers to ensure you receive emergency alerts immediately and know when to take action to keep you and your family safe.
Tbaytel is pleased to deliver this important service to our customers, for their protection and safety.
Want to learn more? Visit our Alert Ready F.A.Q. topics