Keep up to date with changes in products, services and networks
Maintenance of Tbaytel systems and networks is necessary to ensure Tbaytel delivers quality service to you, our valued customers. Click Learn More to view current and upcoming maintenance.
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Get the inside track on all the latest network improvements for Mobility, Internet, TV and Phone.
Alert Ready is a system designed to deliver critical and potentially life-saving alerts to Canadians. In addition to broadcast alerts through TV and radio, you will also receive alerts on your compatible wireless device.
Find network maintenance and outage alerts, media releases, get the latest news and information and learn more about Tbaytel. Check out our media resources or make an inquiry to add more to your Tbaytel coverage.
Tbaytel engages the services of Qualtrics, a market research company, to conduct surveys on behalf of Tbaytel. Your responses to these surveys provide us with valuable insights to help us improve our offerings to our customers.
Invitations to participate in our surveys are sent from the email address "[email protected]". Please be assured that surey invitations from this address are legitimate.
You may also be contacted by phone to participate in a Tbaytel survey. These calls will be identified as "Tbaytel" on Caller ID and will have a local 807 number.
Should you have any questions or concerns about Tbaytel surveys, please contact Tbaytel at [email protected].
Alert Ready is a system designed to deliver critical and potentially life-saving broadcast alerts to Canadians through TV, radio and compatible wireless devices.
The Alert Ready system was developed in partnership with federal, provincial, and territorial emergency management officials, Pelmorex Corp., the broadcast industry and wireless service providers to ensure you receive emergency alerts immediately and know when to take action to keep you and your family safe.
Tbaytel is pleased to deliver this important service to our customers, for their protection and safety.
Want to learn more? Visit our Alert Ready F.A.Q. topics
Receive a $100 EverythingCard when you activate a new line, or upgrade to a new device on a 2-year contract and select the Unlimited 200GB or the Unlimited CAN & US 150GB plan.
When you sign up for Tbaytel Internet services and agree to a two year commitment we'll send you a $100 EverythingCard gift card as a special thank you.
Receive $100 worth of additional security equipment of your choice OR a $100 bill credit when purchasing a new security package with a 3-year monitoring term.
Offer ends January 6, 2025. $100 free equipment or bill credit offer applies to new residential customers who purchase a new smart security system with a 36-month monitoring term.
Save $100 when you subscribe to new security monitoring service with a 36-month commitment.
Offer ends June 30, 2025. $100 savings applies to residential customers who subscribe to new security monitoring service with a 36-month commitment during the promotional period. The $100 savings will be provided as a one-time bill credit on the first bill.
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