Review these policies to protect and understand your rights as a consumer
Welcome to the Tbaytel website. These terms and conditions contain legal obligations. Please read the terms and conditions and ensure you agree before using a Tbaytel website.
Terms and Service set out the rights, obligations and limitations of Tbaytel and you, the Customer for Tbaytel’s Residential and Business Mobility, TV, Internet, Phone and Security services. Please read the terms of service and ensure you agree before using Tbaytel’s services.
While we are confident that our Customer Care team can handle your service needs, we have steps in place to escalate a complaint should your concern not be resolved to your satisfaction.
Learn more about Tbaytel's contest rules, regulations, instructions on how to enter and if you are eligible.
The Wireless Code of Conduct is a telecommunications regulatory policy issued by the Canadian Radio-Telecommunications Commission (CRTC) to all Canadian wireless carriers so that retail and small business consumers of retail mobile wireless services will be better informed of their rights and obligations outlined in their contracts with service providers.
Tbaytel wants to help you protect your privacy and ensure your safety.
Reduce the number of telemarketing calls you receive by registering with the National Do Not Call List (DNCL).
Understanding potential threats before they happen may help in preventing unwanted situations.
Learn more about how to recognize our employees, what to do if you receive a threatening phone call or if you are a target of email fraud.
Learn more about how to protect yourself from fraud.