Many environmental factors beyond Tbaytel’s control may adversely affect WiFi performance. Overcrowding of available frequencies and interference can cause slower speeds and connectivity issues. Some examples of conditions and household devices that can cause interference include:

  • Distance for wireless access point
  • Maximum processing capabilities of device
  • Other WiFi enabled devices
  • Multiple or nearby WiFi networks
  • Floors and walls between your device and the wireless access point
  • Microwaves
  • Bluetooth devices
  • Wireless keyboards
  • Cordless phones
  • Baby monitors
  • Garage door openers

It is important to understand that WiFi signal performs very similar to listening to music in your home from a speaker. The closer you are to the speaker, the louder and clearer the music. As you move further away from the speaker and into another room, the quieter and more muffled the music – the same holds true to WiFi performance. Tbaytel Home WiFi helps minimize this issue by placing the Connect Hub in the optimal accessible location, with the option to add Connect Extenders resulting in better WiFi coverage throughout your home than ever before!

Many external factors beyond Tbaytel’s control may also adversely affect your perceived internet performance, such as:

  • Distance and/or congestion of speed test servers
  • Website traffic limits
  • Preset download thresholds from websites
  • Distance from source of content (e.g. downloading content from Australia)
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