Tbaytel Business customers using an outdated version of Unifi Software were sent the following email:
Tbaytel Unifi - Soft Client Update Notice
Our records indicate that you are currently using an outdated version of Tbaytel's Unifi Soft Client. As a result, the application you are currently using needs to be updated on or before May 30, 2023. To perform this update, please complete the following:
Please complete this update prior to May 30, 2023 to avoid service disruption as your current Unifi Soft Client will no longer work after this date.
Contact our business sales support team if you have any questions or concerns at 807-623-8800 or email firstname.lastname@example.org.
This email was sent by Tbaytel and is legitimate. Users are requested to complete this update prior to May 30, 2023.
***Please note that if you are currently on a promotional plan with fixed pricing, you will continue to pay the promotional rate until the offer has expired.***
Consumption of Internet usage by today’s consumers has continued to grow with the increase of in-home connected devices, 4K streaming and gaming. In an effort to continue to meet the needs of customers, Tbaytel continues to upgrade and invest in its 100% true fibre network and in-home connectivity equipment in an environment of increasing costs. Tbaytel's investment in delivering a great Internet experience has resulted in more and more homes being fibre eligible than ever before, along with the latest WiFi technology available. In addition, Tbaytel continues to offer many free features to its customers including enhanced network protection and home network visibility and control through the Tbaytel WiFi app.
After 10+ years of unchanged monitoring rates, Tbaytel will be implementing a rate increase and in some cases a plan name change to select security plans. In order to continue to provide quality monitoring services and to continue to invest back into our monitoring services, rate increases are necessary. Although these changes may affect your account, you can rest assured you will continue to receive the same great Tbaytel security monitoring service. Additional information will be sent out to you by mail if you will be impacted by the above changes.
Each year the costs to provide our customers with TV service increase, including the costs to acquire programming. Content creators continually create new shows which causes a rise in their production budgets. To offset the costs of these rising production costs, content producers pass the additional expense to content providers like Tbaytel for the rights to broadcast their programming.
Each year Tbaytel is committed to enhancing our TV service by adding new channels, features and app to ensure that Tbaytel TV customers have a better TV watching experience.
When you subscribe to a 5G+ Unlimited Data plan and agree to a two year commitment we'll send you a $100 EverythingCard gift card as a special thank you.
When you subscribe to a Voice & Data plan and agree to a two year commitment we'll send you a $50 EverythingCard gift card as a special thank you.
When you sign up for Tbaytel Internet services and agree to a two year commitment we'll send you a $100 EverythingCard gift card as a special thank you.
Existing Tbaytel Internet customers save $20/month for 12 months ($240) on your Internet service when signing up for new security monitoring service. Offer ends June 30, 2023.
When you sign up for a new Tbaytel Security monitoring service during the promotional period and agree to a three year commitment we'll send you a $100 EverythingCard gift card as a special thank you.