On September 1, 2025, the following channels with be discontinued by their provider:
Customers subscribed to these channels individually will have the charge removed from their account on the discontinued date. Customers that subscribed to these channels as part of their Pick 10 are encouraged to contact Tbaytel Customer Care at 807-623-4400 or 1-800-264-9501 to change their Pick 10 selection.
***Please note that if you are currently on a promotional plan with fixed pricing, you will continue to pay the promotional rate until the offer has expired.***
Consumption of Internet usage by today’s consumers has continued to grow with the increase of in-home connected devices, 4K streaming and gaming. In an effort to continue to meet the needs of customers, Tbaytel continues to upgrade and invest in its 100% true fibre network and in-home connectivity equipment in an environment of increasing costs. Tbaytel's investment in delivering a great Internet experience has resulted in more and more homes being fibre eligible than ever before, along with the latest WiFi technology available. In addition, Tbaytel continues to offer many free features to its customers including enhanced network protection and home network visibility and control through the Tbaytel WiFi app.
After 10+ years of unchanged monitoring rates, Tbaytel will be implementing a rate increase and in some cases a plan name change to select security plans. In order to continue to provide quality monitoring services and to continue to invest back into our monitoring services, rate increases are necessary. Although these changes may affect your account, you can rest assured you will continue to receive the same great Tbaytel security monitoring service. Additional information will be sent out to you by mail if you will be impacted by the above changes.
Each year Tbaytel’s costs to provide our customers with TV service increase, including costs to acquire programming. As television content customer expectations increase, content creators are raising production budgets and creating even more new shows. To offset the costs of these rising production costs, content producers pass those along onto content providers like Tbaytel for the rights to broadcast their content.
Each year Tbaytel is committed to enhancing our TV service by adding new channels, features, and TV app enhancements. These enhancements are made to ensure that Tbaytel TV customers have a better TV watching experience.
Receive a $50 EverythingCard when you activate a new line, or upgrade to a new device on a 2-year contract and select the Unlimited 200GB or the Unlimited CAN & US 130GB plan.
When you sign up for Tbaytel Internet services and agree to a two year commitment we'll send you a $100 EverythingCard gift card as a special thank you.
Receive $100 worth of additional security equipment of your choice OR a $100 bill credit when purchasing a new security package with a 3-year monitoring term.
Offer ends January 6, 2025. $100 free equipment or bill credit offer applies to new residential customers who purchase a new smart security system with a 36-month monitoring term.
Save $100 when you subscribe to new security monitoring service with a 36-month commitment.
Offer ends June 30, 2025. $100 savings applies to residential customers who subscribe to new security monitoring service with a 36-month commitment during the promotional period. The $100 savings will be provided as a one-time bill credit on the first bill.
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