We want to hear your feedback. Please use this form below to provide your experience and or questions about our products and services. We read all submissions carefully to ensure your feedback is directed to the team who can help you best. If you request a response please note it may take up to five business days to hear back from us.NOTE: To protect your privacy, we cannot process account changes, answer billing inquiries or provide technical troubleshooting through this feedback form or via email. Instead, please call our Customer Care team at 807-623-4400 (Local) or 1-800-264-9501 (Toll Free).
If your matter is urgent or you are experiencing an outage, please call or Customer Care team at 807-623-4400 (Local) or 1-800-264-9501 (Toll Free).
Responses may take up to five business days.
To protect your privacy, we cannot process account changes, answer billing inquiries or provide technical troubleshooting through this Feedback form.
If your matter is urgent or you are experiencing an outage please call 623-4400 or 1-800-264-9501.
When you subscribe to a 5G+ Unlimited Data plan and agree to a two year commitment we'll send you a $100 EverythingCard gift card as a special thank you.
When you subscribe to a Voice & Data plan and agree to a two year commitment we'll send you a $50 EverythingCard gift card as a special thank you.
When you sign up for Tbaytel Internet or TV services and agree to a two year commitment we'll send you a $100 EverythingCard gift card as a special thank you. Two year commitment not required for Stream TV activations.
Existing Tbaytel Internet customers save $20/month for 12 months ($240) on your Internet service when signing up for new security monitoring service. Offer ends June 30, 2023.