Customer Feedback

Your feedback is important in helping us to serve you better

We want to hear your feedback. Please use this form below to provide your experience and or questions about our products and services. We read all submissions carefully to ensure your feedback is directed to the team that can help the most. If you request a response, please note it may take up to five business days to hear back from us.
NOTE: To protect your privacy, we cannot process account changes, answer billing inquiries or provide technical troubleshooting through this feedback form or via email. Instead, please call our Customer Care team at 807-623-4400 (Thunder Bay) or 1-800-264-9501 (Toll Free).

If your matter is urgent or you are experiencing an outage, please call or Customer Care team at 807-623-4400 (Thunder Bay) or 1-800-264-9501 (Toll Free).

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  • Contact Information



  • If your matter is urgent or you are experiencing an outage please call 807-623-4400 or 1-800-264-9501.

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