Telecommunication services can be expensive, so Tbaytel offers a number of different ways to make our products and services more affordable to those who require some assistance.
Tbaytel is a participating internet provider in the Connecting Families Initiative with the Government of Canada, bringing affordable internet access to to our community. Eligible people will receive a letter from the Government of Canada which includes an access code. The only way to sign up for this initiative is by receiving a letter from the Government of Canada with an access code.
Learn More
At Tbaytel, we want to do our part in assisting all newcomers settle comfortably in Thunder Bay by providing Tbaytel services as easily as possible. All requests for support must be initiated by the newcomers' sponsors and must filter through Tbaytel's Contact Centre at 623-4400.
A person with a disability that limits their device use or increases their reliance disproportionately on voice, data, or text may be eligible for a 50% discount off their monthly wireless plan and additional billable wireless features and services. To learn more, please visit tbaytel.net/accessibility.
Contact Us
Save $100 when you subscribe to new security monitoring service with a 36-month commitment.
Offer ends June 12, 2026. $100 savings applies to residential customers who subscribe to new security monitoring service with a 36-month commitment during the promotional period. The $100 savings will be provided as a one-time bill credit on the first bill.
Stack both our 5G Plus Unlimited 200 GB mobility plan and a new Fibre Gigabit Internet service and save up to $81 per month for two years!
More Details
Limited time offer, subject to change without notice. Offer available to new residential customers who have not subscribed to the applicable services in the past 12 months, based on account and/or physical address. To receive set Internet promotional credit for 24 months, no commitment is required, however prices may increase during subscription. Eligible Internet plans include Fibre Gigabit, Fibre 500, Fibre 250 and Fibre 50 only. Mobility offer available with or without a 2-year SimplePay term (for 2-year term option, device cost is extra). Internet, TV services billed separately from Mobility services. Click for full details.
When you activate a new line with a 2-year commitment or upgrade an existing line with a 2-year commitment and choose one of our Unlimited Data Plans we'll send you an EverythingCard gift Card!
$100 EverythingCard gift card is available to customers signing up for new Internet (Fibre 50 or higher) or TV (Basic TV or higher). Sign up for BOTH new Internet and TV and receive a $200 EverythingCard. EverythingCard will be sent via email within 30 days of the customer’s completed installation. Services must be installed within 60 days of signing up for service to receive an EverythingCard.
Receive a $100 bill credit when you sign up for new Internet or TV! Sign up for both and get a $200 bill credit.
Limited time offers, subject to change without notice. Available to new residential customers who have not subscribed to the applicable Connected Home service(s) in the past 12 months, based on account and/or physical address. To receive the one-time bill credit(s), a 24-month term is required for the applicable service(s). Early cancellation of a 24-month term is subject to an early cancellation fee of $10 per month per service remaining in the term.
Stack new Fibre Gigabit Internet with a new TV service and pay only $59/month for Fibre Gigabit Internet for 2-years with a 2-year term.
PLUS - Receive a one-time $200 bill credit.
Stack new Fibre Gigabit Internet with our 5G Plus Unlimited 200GB Mobility Plan (new or upgrade) and pay only $59/month for Fibre Gigabit for 2-years with a 2-year term and only $55/month for the 5G Plus Unlimited 200GB Mobility Plan - save on both services.
Fibre Gigabit Internet + 5G Plus Unlimited 200GB Mobility Plan for only $114/month.
PLUS - Receive a one-time $100 bill credit.
Limited time offers, subject to change without notice. Available to new residential customers bundling multiple services who have not subscribed to the applicable Connected Home services in the past 12 months, based on account and/or physical address. The $59 Fibre Gigabit promotional rate requires a 24-month term; if TV is added, a 24-month term applies to both services. Early cancellation of a Connected Home 24-month term is subject to an early cancellation fee of $10 per month per service remaining in the term. Mobility offer available with or without a 2-year SimplePay term (for 2-year term option, device cost is extra). Internet, TV services billed separately from Mobility services. Click for full details.
Click on a number to display disclaimer.