Telecommunication services can be expensive, so Tbaytel offers a number of different ways to make our products and services more affordable to those who require some assistance.
Tbaytel is a participating internet provider in the Connecting Families Initiative with the Government of Canada, bringing affordable internet access to to our community. Eligible people will receive a letter from the Government of Canada which includes an access code. The only way to sign up for this initiative is by receiving a letter from the Government of Canada with an access code.
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At Tbaytel, we want to do our part in assisting all newcomers settle comfortably in Thunder Bay by providing Tbaytel services as easily as possible. All requests for support must be initiated by the newcomers' sponsors and must filter through Tbaytel's Contact Centre at 623-4400.
A person with a disability that limits their device use or increases their reliance disproportionately on voice, data, or text may be eligible for a 50% discount off their monthly wireless plan and additional billable wireless features and services. To learn more, please visit tbaytel.net/accessibility.
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Stack both our 5G Plus Unlimited 200 GB mobility plan and a new Fibre Gigabit Internet service and save up to $59 per month for two years!
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Limited time offer, subject to change without notice. Offer available to new residential customers who have not subscribed to the applicable services in the past 12 months, based on account and/or physical address. To receive set Internet promotional credit for 24 months, no commitment is required, however prices may increase during subscription. Eligible Internet plans include Fibre Gigabit, Fibre 500, Fibre 250 and Fibre 50 only. Mobility offer available with or without a 2-year SimplePay term (for 2-year term option, device cost is extra). Internet, TV services billed separately from Mobility services. Click for full details.
When you purcahse a new device on a 2-year term we'll send you an EverythingCard gift card on select plans:
When you purcahse a new device on a 2-year term and choose the Unlimited 200GB or Unlimited CAN & US 130GB plan we'll send you a $75 gift card through EverythingCard.
When you activate a new line with Tbaytel and you bring your own phone and you choose the BYOD Unlimited 200GB or the BYOD Unlimited CAN & US 130GB plan we'll send you a $50 gift card through EverythingCard.
When you activate a new line with Tbaytel and you bring your own phone and you choose the BYOD Unlimited 100GB or the BYOD Unlimited 200GB or the BYOD Unlimited CAN & US 130GB plan we'll send you a $25 gift card through EverythingCard.
When you add a new line to your existing account with Tbaytel and you bring your own phone and you choose any BYOD unlimited plan you will receive a $5.00 discount per month for 24 mths
When you activate a new line with Tbaytel and you bring your own phone and you choose the Unlimited 200GB or the Unlimited CAN & US 130GB plan we'll send you a $75 gift card through EverythingCard.
When you add a new line to your existing account with Tbaytel and choose the Unlimited 200GB or the Unlimited CAN & US 130GB plan you will receive a $5.00 discount per month for 24 mths
$100 EverythingCard gift card is available to customers signing up for new Internet (Fibre 50 or higher) or TV (Basic TV or higher). Sign up for BOTH new Internet and TV and receive a $200 EverythingCard. EverythingCard will be sent via email within 30 days of the customer’s completed installation. Services must be installed within 60 days of signing up for service to receive an EverythingCard.
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