Telecommunication services can be expensive, so Tbaytel offers a number of different ways to make our products and services more affordable to those who require some assistance.
The Phones for Families Program is a partnership between Tbaytel, Thunder Bay Catholic District School Board, Lakehead Public Schools, Lakehead Social Planning Council/211 North, United Way of Thunder Bay and District of Thunder Bay Social Services Administration Board. Through this program, eligible families with a child(ren) in either school board are provided a landline at no cost.
Application forms can be accessed at the schools and once completed, the schools will submit the forms to Lakehead Social Planning Council/211 North for their review and consideration.
Tbaytel is a participating internet provider in the Connecting Families Initiative with the Government of Canada, bringing affordable internet access to to our community. Eligible people will receive a letter from the Government of Canada which includes an access code. The only way to sign up for this initiative is by receiving a letter from the Government of Canada with an access code.
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At Tbaytel, we want to do our part in assisting all newcomers settle comfortably in Thunder Bay by providing Tbaytel services as easily as possible. All requests for support must be initiated by the newcomers' sponsors and must filter through Tbaytel's Contact Centre at 623-4400.
A person with a disability that limits their device use or increases their reliance disproportionately on voice, data, or text may be eligible for a 50% discount off their monthly wireless plan and additional billable wireless features and services. To learn more, please visit tbaytel.net/accessibility.
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Receive a $50 EverythingCard when you activate a new line, or upgrade to a new device on a 2-year contract with any 5G+ Unlimited Data Plan.
When you subscribe to a Voice & Data plan and agree to a two year commitment we'll send you a $50 EverythingCard gift card as a special thank you.
When you sign up for Tbaytel Internet services and agree to a two year commitment we'll send you a $100 EverythingCard gift card as a special thank you.
Save $20/month on your existing Tbaytel Internet service for 24 months when you activate new monitoring with a 3 year term.
When you purchase a smart home security equipment package with a 3-year term we’ll include a FREE Smart Security Camera. Choose between either an outdoor camera or a video doorbell.
PLUS, save $20/month on your existing Tbaytel Internet service for 2 years when you activate new monitoring with a 3-year term.
When you sign up for a new Tbaytel Security monitoring service during the promotional period and agree to a three year commitment we'll send you a $100 EverythingCard gift card as a special thank you.
When you sign up for Tbaytel TV services and agree to a two year commitment we'll send you an Amazon Fire TV Stick as a special thank you.