Security Code Change Request

Each Business request (individual or bulk) is subject to a $22.50 charge per system. Business customers subscribed to open/close reports are not subject to the charge.

Requests submitted Monday to Thursday, will usually be addressed within 48 hours. Requests submitted Friday to Sunday and holidays will usually be addressed within 48 hours from the next business day. 

If your request requires immediate attention after hours, please call 807-623-4400 or 1-800-264-9501 and choose option 3 then option 1. Please be advised that after hours charges may apply.


Date Required To Be Completed*  
Customer or Site Name*  
Service Address*  
Alarm Account Number (Transmitter ID)* If Alarm Account Number (Transmitter ID) cannot be found, contact the monitoring station at (807) 345-2739 (option 1) to request this information  


First Name*  
Last Name*  
Contact Phone Number*  

Requested Changes

Click Add Request below to add a request to the table ( * Minimum 1 request required )

User NameOperationExisting User Code (4 digits)New User Code (4 digits)Partition / Area (if applicable)Actions
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Additional Instructions / Information:
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