Tbaytel strives to meet the needs of its community and is committed to removing and preventing barriers to accessibility.
To support the goals of the Accessible Canada Act, Tbaytel is accepting feedback on ways we can improve accessibility. Tbaytel's Accessibility Officer, located at 1046 Lithium Drive, Thunder Bay, Ontario, P7B 6G3, is responsible for addressing any feedback provided.
Feedback will be accepted through our online form, email, and telephone. This feedback description conforms with Level AA of the Web Content Accessibility Guidelines (WCAG) but we can also provide it to you in print, large print, Braille, audio or electronic format if you need it. To request an alternative format, please use one of our accessibility feedback channels.
You can submit your feedback anonymously but we won't be able to acknowledge that we received it. If you would like us to follow up with you or if you have questions for us, we can better assist you if you provide your name and contact information. By providing your contact information, you will agree to the collection, use and storage of your personal information so we can respond to you and improve our services.This process is subject to change.
Fill out our online form
Call us at 807-623-4400 or toll free at1-800-264-9501
Email us at [email protected]
Updated: 2022-05-31
To prepare its accessibility plan in compliance with the Accessible Canada Act by summer 2023, Tbaytel is accepting public feedback on ways it can improve accessibility for its community. Feedback will be accepted via online form, email, and telephone. Upon request, a description of the feedback process can be provided in an alternate format for persons with disabilities. This process is subject to change.
Receive a $50 EverythingCard when you activate a new line, or upgrade to a new device on a 2-year contract and select the Unlimited 200GB or the Unlimited CAN & US 130GB plan.
Stack both our 5G Plus Unlimited 200 GB mobility plan and a new Fibre Gigabit Internet service and save up to $59 per month for two years!
More Details
Limited time offer, subject to change without notice. Offer available to new residential customers who have not subscribed to the applicable services in the past 12 months, based on account and/or physical address. To receive set Internet promotional credit for 24 months, no commitment is required, however prices may increase during subscription. Eligible Internet plans include Fibre Gigabit, Fibre 500, Fibre 250 and Fibre 50 only. Mobility offer available with or without a 2-year SimplePay term (for 2-year term option, device cost is extra). Internet, TV services billed separately from Mobility services. Click for full details.
When you purcahse a new device on a 2-year term we'll send you an EverythingCard gift card on select plans:
When you purcahse a new device on a 2-year term and choose the Unlimited 200GB or Unlimited CAN & US 130GB plan we'll send you a $75 gift card through EverythingCard.
When you activate a new line with Tbaytel and you bring your own phone and you choose the BYOD Unlimited 200GB or the BYOD Unlimited CAN & US 130GB plan we'll send you a $50 gift card through EverythingCard.
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