Tbaytel strives to meet the needs of its community and is committed to removing and preventing barriers to accessibility.
To support the goals of the Accessible Canada Act, Tbaytel is accepting feedback on ways we can improve accessibility. Tbaytel's Accessibility Officer, located at 1046 Lithium Drive, Thunder Bay, Ontario, P7B 6G3, is responsible for addressing any feedback provided.
Feedback will be accepted through our online form, email, and telephone. This feedback description conforms with Level AA of the Web Content Accessibility Guidelines (WCAG) but we can also provide it to you in print, large print, Braille, audio or electronic format if you need it. To request an alternative format, please use one of our accessibility feedback channels.
You can submit your feedback anonymously but we won't be able to acknowledge that we received it. If you would like us to follow up with you or if you have questions for us, we can better assist you if you provide your name and contact information. By providing your contact information, you will agree to the collection, use and storage of your personal information so we can respond to you and improve our services.This process is subject to change.
Fill out our online form
Call us at 807-623-4400 or toll free at1-800-264-9501
Email us at [email protected]
Updated: 2022-05-31
To prepare its accessibility plan in compliance with the Accessible Canada Act by summer 2023, Tbaytel is accepting public feedback on ways it can improve accessibility for its community. Feedback will be accepted via online form, email, and telephone. Upon request, a description of the feedback process can be provided in an alternate format for persons with disabilities. This process is subject to change.
Receive a $100 EverythingCard when you activate a new line, or upgrade to a new device on a 2-year contract and select the Unlimited 200GB or the Unlimited CAN & US 150GB plan.
When you sign up for Tbaytel Internet services and agree to a two year commitment we'll send you a $100 EverythingCard gift card as a special thank you.
Receive $100 worth of additional security equipment of your choice OR a $100 bill credit when purchasing a new security package with a 3-year monitoring term.
Offer ends January 6, 2025. $100 free equipment or bill credit offer applies to new residential customers who purchase a new smart security system with a 36-month monitoring term.
Save $100 when you subscribe to new security monitoring service with a 36-month commitment.
Offer ends June 30, 2025. $100 savings applies to residential customers who subscribe to new security monitoring service with a 36-month commitment during the promotional period. The $100 savings will be provided as a one-time bill credit on the first bill.
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