What do I do if I'm having technical difficulties with Watch TV Everywhere?

How to address technical issues with Watch TV Everywhere

Troubleshooting and Escalation

If you are having issues accessing content on watchtveverywhere.ca, please confirm the following:

  • Ensure you are using your watchtveverywhere.ca account to log in

  • If you have forgotten your watchtveverywhere.ca account’s password, you can reset it by clicking the “Forgot your password” link on the login page

  • If a provider does not show up on watchtveverywhere.ca, or if you are unable to login through the provider's website with your watchtveverywhere.ca account, ensure you are subscribed the programming.

If you are still having issues after trying these steps, please contact our technical support team at 807 623-4400.


Wifi vs. Mobile Data

Since streaming video applications like the apps available through watchtveverywhere.ca can use a lot of data, we recommend only using these applications while you are connected to a WiFi network. Applications may allow you to enable or disable mobile data streaming.


Parental Controls

Some applications allow you to enable Parental Controls to block content for certain users on your account. Please refer to the individual app or website for specific details.

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Updated on Tue, 27 Apr 2021 by Sean Otway

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