1¢ /100KB
400 CAN minutes
400 CAN to CAN SMS
CAN to CAN/U.S. Minutes: $0.30 /min CAN to INT Minutes: $3.00 /min CAN to CAN Text: $0.15 /sent CAN to U.S Text: $0.15 /sent CAN to INT Text: $0.15 /sent Data Rate & Overage: $0.01 /100KB
35 CAN minutes
35 CAN to CAN SMS
CAN to CAN/U.S. Minutes: $0.30 /min CAN to INT Minutes: $3.00 /min CAN to CAN/U.S. Text: $0.15 /sent CAN to U.S. Text: $0.15 /sent CAN to INT Text: $0.15 /sent Data Rate & Overage: $0.01 /100KB
500MB data
50 CAN minutes
Unlimited CAN to CAN SMS
CAN to CAN/U.S. Minutes: $0.30 /min CAN to INT Minutes: $3.00 /min CAN to U.S. Text: $0.15 /sent CAN to INT Text: $0.15 /sent Data Rate & Overage: $0.01 /100KB
1GB data
500 CAN minutes
3GB data
5GB data
Unlimited CAN minutes
7GB data
30¢ /minute
15¢ /SMS
CAN to CAN/U.S. Minutes: $0.30 /min CAN to INT Minutes: $3.00 /min CAN to CAN/U.S. Text: $0.15 /sent CAN to INT Text: $0.15 /sent Data Rate & Overage: $0.01 /100KB
512MB Data Add-on
512MB data(1¢/100KB overage)
1GB Data Add-on
1GB data(1¢/100KB overage)
3GB Data Add-on
3GB data(1¢/100KB overage)
5GB Data Add-on
5GB data(1¢/100KB overage)
10GB Data Add-on
10GB data(1¢/100KB overage)
20GB Data Add-on
20GB data(1¢/100KB overage)
50 SMS Add-on
50 outgoing SMS(15¢/SMS overage)
300 SMS Add-on
300 outgoing SMS(15¢/SMS overage)
3000 SMS Add-on
3000 outgoing SMS(15¢/SMS overage)
5000 SMS Add-on
5000 outgoing SMS(15¢/SMS overage)
International(Outside Canada & U.S.)
$20 /MB
$5 /minute
60¢/sent SMS
As a result of our U.S. roaming partners shutting down their 3G HSPA networks Prepaid services (Voice, Data, and SMS) will no longer work in the U.S. Note - the 3G HSPA shutdown has slowly begun customers can still potentially connect to 3G if they are in an area where the service is still available. For more information visit tbaytel.net/3G.
Manage Your Account:
Voicemail Access:
There is no charge to dial these numbers from your prepaid phone
Access a prepaid account online from a computer by visiting prepaid.tbaytel.net
From a prepaid phone visit m.tbaytel.net
From a prepaid phone dial #8255 while on the Tbaytel Network
From a landline phone dial 807-631-0997
Toll Free from a landline or prepaid phone dial 1-855-814-5470
Visit an Authorized Tbaytel Dealer to purchase prepaid dollars or activate a prepaid phone/account
Visit a Prepaid Retailer in Thunder Bay and Region to purchase prepaid dollars:
The following Top Up Amounts are available for purchase. Please note that the expiration of prepaid dollars is based on the Top Up Amount.
Visit m.tbaytel.net on your prepaid phone to change between the Anytime Plan (pay per use) and a monthly. Changing to the Anytime Plan (pay per use) becomes effective at 1:00 am the next day.
WARNING – the Anytime Plan (pay per use) activity will consume your account credit before the plan change is set to take effect. Please ensure that sufficient drafting funds are available on your prepaid. If you use all of your credit balance a monthly plan cannot renew and you will need to add more funds by phone or online.
Ensure that you change your passwords to protect your account
To change your prepaid account password:Dial: 807-631-0998 or 1-855-814-5470Default Password: 1234
To change your voicemail password: Dial: 807-624-0200Default Password: 10 digit phone number
Blocking services are available to avoid unwanted usage on a prepaid account. Data, texting, roaming, long distance, International long distance and call display can be blocked.
Add funds to your account, check your usage, and so much more.
All times listed are based on the Eastern Time Zone (ET). LTE not available with Prepaid service. Accounts with a $0.00 balance for at least four (4) months or accounts that are fifteen (15) months beyond their expiry date, will be deactivated by Tbaytel. After the Top-Up expires, there is a 7 day grace period to Top-Up again to retain previous balances, Add- Ons, etc.. If a Top-Up is not done within the 7 day grace period, the account will be cleared and Data Add-Ons will be lost.
When applied to Minute or 30 Day Plans, Text & Data Add-Ons expire one year from the purchase date regardless of the Top-Up expiry date.
Prepaid service is certified for Tbaytel Prepaid Phones only. Services provided by roaming partners may vary and are subject to change. Prepaid Top Up Amounts are subject to applicable taxes. Rates are subject to change without notice. ™Rogers and the Mobius Design are trademarks of or used under license from Rogers Communications Inc. or an affiliate.