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A message from Tbaytel

To our loyal mobility customers:

We recognize that the mobility outage on Monday was frustrating and likely caused disruption to your day and we are very sorry for that.  Unfortunately the Tbaytel Network was affected by the large scale national Rogers outage that caused disruption for you and customers across the country.  

For our Tbaytel Mobility postpaid customers, a credit equivalent to Monday's mobility service will be automatically applied to your May invoice and you will not need to contact us.  

We take pride in the strength of our wireless network and understand the level of service you expect and deserve which is why our technicians and entire Tbaytel team were engaged immediately and worked with Rogers to troubleshoot and understand the service issue.

Again, we apologize and we would like to thank you for  your continued support  by choosing Tbaytel as your local mobility provider.

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