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To our loyal mobility customers:
We recognize that the mobility outage on Monday was frustrating and likely caused disruption to your day and we are very sorry for that. Unfortunately the Tbaytel Network was affected by the large scale national Rogers outage that caused disruption for you and customers across the country.
For our Tbaytel Mobility postpaid customers, a credit equivalent to Monday's mobility service will be automatically applied to your May invoice and you will not need to contact us.
We take pride in the strength of our wireless network and understand the level of service you expect and deserve which is why our technicians and entire Tbaytel team were engaged immediately and worked with Rogers to troubleshoot and understand the service issue.
Again, we apologize and we would like to thank you for your continued support by choosing Tbaytel as your local mobility provider.
Receive a $50 EverythingCard when you activate a new line, or upgrade to a new device on a 2-year contract with any 5G+ Unlimited Data Plan.
When you subscribe to a Voice & Data plan and agree to a two year commitment we'll send you a $50 EverythingCard gift card as a special thank you.
When you sign up for Tbaytel Internet services and agree to a two year commitment we'll send you a $100 EverythingCard gift card as a special thank you.
Save $20/month on your existing Tbaytel Internet service for 24 months when you activate new monitoring with a 3 year term.
When you purchase a smart home security equipment package with a 3-year term we’ll include a FREE Smart Security Camera. Choose between either an outdoor camera or a video doorbell.
PLUS, save $20/month on your existing Tbaytel Internet service for 2 years when you activate new monitoring with a 3-year term.
When you sign up for a new Tbaytel Security monitoring service during the promotional period and agree to a three year commitment we'll send you a $100 EverythingCard gift card as a special thank you.
When you sign up for Tbaytel TV services and agree to a two year commitment we'll send you an Amazon Fire TV Stick as a special thank you.