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Tbaytel is Performing 5G Upgrades within the Rainy River Area
Tbaytel will be performing scheduled 5G upgrades in the following areas:
During this upgrade period our teams will be working Monday to Friday between the hours of 8:00am-4:00pm, customers may experience degraded service and intermittent outages of voice, text and data service. Emergency 911 services will remain operational throughout the maintenance window. To minimize disruption, customers are advised to enable Wi-Fi calling if supported on their devices before work begins. Learn more about WiFi Calling (VoWiFi) by visiting tbaytel.net/vowifi.
As part of this upgrade, existing 3G HSPA and Fixed Wireless Internet services will be shut down in these areas. Once the upgrade has been completed, customers using devices with LTE and VoLTE capabilities should not experience any service disruptions. However, customers with older devices that do not support VoLTE calling will lose voice service in the Morson, Berglund, Dearlock, Burditt Lake and New Gold Mine areas.
Customers can visit tbaytel.net/3Gshutdown to find out if they have a VoLTE capable device and to find more information about the upgrade. Alternatively, customers can visit the Tbaytel Authorized Dealer, Sight & Sound Audio Video Unlimited or call Tbaytel Customer Care.
For additional information and updates about our planned network maintenance, please visit Tbaytel’s maintenance and outage alerts page at tbaytel.net/alerts.
Any customers experiencing issues with their Tbaytel mobility service outside of this maintenance window are encouraged to contact Tbaytel’s 24-hour technical support team at (807) 623-4400 or toll-free at 1-800-264-9501.
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Media Contact:
Kaitlin Gaspar
Public Relations Communication Coordinator
Tbaytel
[email protected]
Receive a $50 EverythingCard when you activate a new line, or upgrade to a new device on a 2-year contract and select the Unlimited 200GB or the Unlimited CAN & US 130GB plan.
When you sign up for Tbaytel Internet services and agree to a two year commitment we'll send you a $100 EverythingCard gift card as a special thank you.
Receive $100 worth of additional security equipment of your choice OR a $100 bill credit when purchasing a new security package with a 3-year monitoring term.
Offer ends January 6, 2025. $100 free equipment or bill credit offer applies to new residential customers who purchase a new smart security system with a 36-month monitoring term.
Save $100 when you subscribe to new security monitoring service with a 36-month commitment.
Offer ends June 30, 2025. $100 savings applies to residential customers who subscribe to new security monitoring service with a 36-month commitment during the promotional period. The $100 savings will be provided as a one-time bill credit on the first bill.
When you activate a new line, or upgrade to a new device on a 2-year contract and select the Unlimited 200GB or Unlimited CAN & US 130GB plan we'll add a $75 credit to your account as a thank you!
Stack both our Fibre Home Internet service and 5G+ Unlimited 200GB Mobility Data Plan for only $130/month for 2 years with a 2 year commitment. Make it a Tremendous Trio package and add our Basic TV Standard plan for only $29/month extra.
More Details and Other Offers
Limited time offer, subject to change without notice. Offer available to new residential customers who have not subscribed to the applicable services in the past 12 months, based on account and/or physical address. Internet and TV promotions require a new 24-month commitment, discount(s) expire upon completion. Eligible Internet plans include Fibre Gigabit, Fibre 500, Fibre 250 and Fibre 50 only. Mobility offer available with or without a 2-year SimplePay term (for 2-year term option, device cost is extra). Internet, TV services billed separately from Mobility services. Click for full details.
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