Keep up with everything happening at Tbaytel
July 3, 2024
For Immediate Release
Tbaytel will be performing scheduled upgrades in the Manitouwadge area July 15-29 to bring 5G technology to your community. As part of this upgrade, existing 3G HSPA service will be shut down.
During this upgrade period, customers may experience degraded service with intermittent outages of voice, text and data service on July 22. Please note emergency 911 services will remain operational throughout the maintenance window. To minimize disruption, customers are advised to enable Wi-Fi calling if supported on their devices before work begins on July 15th.
Once the upgrade has been completed, customers using devices with LTE and Voice over LTE (VoLTE) capabilities should not experience any service disruptions. However, customers with older devices that do not support VoLTE calling will lose voice service in the Manitouwadge area due to the 3G HSPA network shutdown.
Customers can visit tbaytel.net/hspashutdown to find out if they have a VoLTE capable device and to find more information about the upgrade. Alternatively, customers can visit the Tbaytel Store in Marathon or call Tbaytel Customer Care.
Any customers experiencing issues with their Tbaytel mobility service outside of this maintenance window are encouraged to contact Tbaytel’s 24-hour technical support team at (807) 623-4400 or toll-free at 1-800-264-9501.
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Media Contact:
Kaitlin Gaspar
Public Relations Communication Coordinator
Tbaytel
[email protected]
Receive a $50 EverythingCard when you activate a new line, or upgrade to a new device on a 2-year contract and select the Unlimited 200GB or the Unlimited CAN & US 130GB plan.
When you sign up for Tbaytel Internet services and agree to a two year commitment we'll send you a $100 EverythingCard gift card as a special thank you.
Receive $100 worth of additional security equipment of your choice OR a $100 bill credit when purchasing a new security package with a 3-year monitoring term.
Offer ends January 6, 2025. $100 free equipment or bill credit offer applies to new residential customers who purchase a new smart security system with a 36-month monitoring term.
Save $100 when you subscribe to new security monitoring service with a 36-month commitment.
Offer ends June 30, 2025. $100 savings applies to residential customers who subscribe to new security monitoring service with a 36-month commitment during the promotional period. The $100 savings will be provided as a one-time bill credit on the first bill.
When you activate a new line, or upgrade to a new device on a 2-year contract and select the Unlimited 200GB or Unlimited CAN & US 130GB plan we'll add a $75 credit to your account as a thank you!
Stack both our 5G Plus Unlimited 200 GB mobility plan and a new Fibre Gigabit Internet service and save up to $69 per month for two years!
More Details
Limited time offer, subject to change without notice. Offer available to new residential customers who have not subscribed to the applicable services in the past 12 months, based on account and/or physical address. To receive set Internet promotional credit for 24 months, no commitment is required, however prices may increase during subscription. Eligible Internet plans include Fibre Gigabit, Fibre 500, Fibre 250 and Fibre 50 only. Mobility offer available with or without a 2-year SimplePay term (for 2-year term option, device cost is extra). Internet, TV services billed separately from Mobility services. Click for full details.
When you purcahse a new device on a 2-year term we'll send you an EverythingCard gift card on select plans:
When you purcahse a new device on a 2-year term and choose the Unlimited 200GB or Unlimited CAN & US 130GB plan we'll send you a $75 gift card through EverythingCard.
When you activate a new line with Tbaytel and you bring your own phone and you choose the BYOD Unlimited 200GB or the BYOD Unlimited CAN & US 130GB plan we'll send you a $50 gift card through EverythingCard.
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