Enter the primary username for your Tbaytel Internet account and press "Go".

If you have forgotten your Tbaytel username and/or would like to reset your password, please call 807-623-4400 or 1-800-264-9501.

Please note that the download package is large (over 250MB) and will take several minutes to download.

Operating System:

  • Windows 10 (32-Bit or 64-Bit) (Windows 10S and ARM Processors not supported)
  • Windows 8.1 (32-Bit or 64-Bit)
  • Windows 7 SP1 (32-Bit or 64-Bit)


  • 1 GHz Processor
  • 1GB Memory (2GB Recommended)
  • 1.3GB of available hard disk space (1.5GB Recommended)

Supported Web Browsers:

  • Internet Explorer version 10.0, 11.0 & Edge
  • Google Chrome™ (latest version)
  • Mozilla® Firefox® (latest version)

Internet Connection:

  • Broadband or equivalent high speed connection


  • Desktop - High-colour display with 800 x 480 pixel resolution or above
  • Windows Store - 1064 x 768 pixel resolution or above
  • Snap Apps - 1366 x 768 pixel resolution or above
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