What do I need to bring my existing cellphone to Tbaytel?

What to know if you want to bring your phone from another carrier to Tbaytel.

If you are planning on bringing a cellphone from another provider to Tbaytel there are a few things to make sure.

 

Unlocked

Cell phones purchased in Canada December 2017 and later are unlocked. This means that any carrier’s SIM card will work in the phone. Phones purchased prior will need to be unlocked from the originating carrier.

Learn more about unlocking.

 

Up to date

Make sure that your cellphone's software is up to date. If you own an iPhone and are uncertain about how to do that please read the How do I update my iPhone's iOS software. If you have an Android phone please be sure to check the manufactures documentation.

 

Frequency

If you have purchased your phone out of the country you may need to double check that it can connect to the frequencies that Tbaytel towers work at. Most phones will, but it is a good thing to double check.

  • LTE frequencies 1700MHz & 2100MHz
  • 5G frequencies 3500Mhz

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Updated on Wed, 07 May 2025 by Sean Otway

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