What does the policy allow an Authorized User to do?

The Authorized User will be able to obtain more information and make certain changes to the account.

The policy will allow the individual listed on your account as an Authorized User to obtain more information and make certain changes to your account as required.

Specifically, the Authorized User will be able to:

  • Make general account inquiries
  • Make general billing inquiries
  • Make plan and feature changes
  • Activate new services
  • Make payment arrangements
  • Suspend or reconnect service
  • Upgrade wireless hardware
  • Make Mobility content purchases
  • Incur charges for content purchases
  • Give consent associated with purchased content (location information, etc.)
  • Consent to remove data blocks and roaming caps
  • Initiate Technical Support
  • Approve repair call fees

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Updated on Tue, 09 Feb 2021 by Renae Backen

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