There are a few options available when it comes to handset repairs. If the handset was purchasedwithin the last 15 calendar days andyou have not used more than half of the usage specified in your monthly plan limits can have the phone returned, so long as there is no physical damage to the handset. The device must also be returned with all original packaging and accessories.
Repairs that are manufacturing defects and within 1 year of the purchase date - but after the 15 calendar days of purchase will typically need to be sent to the manufacturer for repairs.
Other non warranty related repairs such as cracked, damaged or defective screens, cameras, speakers, charge ports and batteries can be repaired by our local technicians and can usually be done within 1 business day. You can receive a free assessment of what work needs to be done and what costs will be involved in the repair.
Once the repair is completed you will be contacted by the store to come pick up your device. All such repairs are backed by a 90 day warranty so should the issue reoccur - please do contact or return to the retail store.
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Shows that are available with Restart TV will be marked with a Restart TV icon. Restart TV availability is based on content rights from the channel provider. Restart TV is available on many Tbaytel channels, and the list of channels is continually growing.
*Fast-forward functionality is not available when in Restart TV mode.
Receive a $50 EverythingCard when you activate a new line, or upgrade to a new device on a 2-year contract with any 5G+ Unlimited Data Plan.
When you subscribe to a Voice & Data plan and agree to a two year commitment we'll send you a $50 EverythingCard gift card as a special thank you.
When you sign up for Tbaytel Internet services and agree to a two year commitment we'll send you a $100 EverythingCard gift card as a special thank you.
Save $20/month on your existing Tbaytel Internet service for 24 months when you activate new monitoring with a 3 year term.
When you purchase a smart home security equipment package with a 3-year term we’ll include a FREE Smart Security Camera. Choose between either an outdoor camera or a video doorbell.
PLUS, save $20/month on your existing Tbaytel Internet service for 2 years when you activate new monitoring with a 3-year term.
When you sign up for a new Tbaytel Security monitoring service during the promotional period and agree to a three year commitment we'll send you a $100 EverythingCard gift card as a special thank you.
When you sign up for Tbaytel TV services and agree to a two year commitment we'll send you an Amazon Fire TV Stick as a special thank you.