How do I retrieve my voicemail messages?

Learn how to retrieve your voicemail messages

From your Mobile Phone:

  • Press and hold the "1" key from your mobile phone
  • When prompted, enter your password and press “#”
  • The system will tell you how many new messages are waiting
  • Follow the prompts to listen to your messages


From a Phone with Tbaytel Voicemail:


From Another Phone with Voicemail:

  • Dial the number associated with your location; 
  • When prompted enter the 10 digit mailbox number and press “#”
  • Your mailbox greeting will play
  • Press “*” to access your mailbox
  • When prompted enter your password and press “#”



  • Voicemail uses airtime minutes and applicable long distance, roaming and airtime changes may apply.

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Updated on Thu, 10 Aug 2023 by Sean Otway

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