All mobility residential and businesses customers need to adopt 10-digit dialing – the area code followed by the 7-digit phone number – for all local calls originating from a cell phone including cell to cell calls and cell to home phone or business voice calls beginning April 1, 2023. If the area code is not dialed, the caller will hear a reminder message before the call is completed. Starting on May 25, 10-digit dialing will be mandatory for some Tbaytel Mobility customers with full implementation for all Mobility customers by May 31: residents and businesses need to dial the area code followed by the 7-digit number for all local calls originating from a cell phone. If the 10-digit number is not dialed, the call will not be completed. Home phone and Business Voice customers need to adopt 10-digit dialing on November 15, 2023 with a mandatory date on January 15, 2024 for all local calls originating from a home phone or business voice line.
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