To ensure availability of voice service while in the U.S., it is important that Tbaytel customers check the following before travel:
1. Ensure the device is compatible with AT&T and T-Mobiles LTE network. All compatible devices are listed here:
Note: it is important that your software on your device is up to date and that you are using an LTE SIM card, and that you are a Postpaid customer.
If the device is not on the list, the customer will need to switch to a device on the list in order to access roaming services while on a partner’s 4G LTE network in the U.S. In addition, since most of these customers are currently out of contract this may also be a great opportunity to upgrade their current device. (Reminder - If a customer has Prepaid service, their device will not roam regardless of the make/model.)
2. Ensure the device software is current by completing any necessary updates. Software updates are completed through the Settings menu on the device
3. Ensure the device has a 4G LTE SIM card installed.
Glad we could be helpful. Thanks for the feedback.
Sorry we couldn't be helpful. Your feedback will help us improve this article.
Shows that are available with Restart TV will be marked with a Restart TV icon. Restart TV availability is based on content rights from the channel provider. Restart TV is available on many Tbaytel channels, and the list of channels is continually growing.
*Fast-forward functionality is not available when in Restart TV mode.
Receive a $50 EverythingCard when you activate a new line, or upgrade to a new device on a 2-year contract and select the Unlimited 200GB or the Unlimited CAN & US 130GB plan.
Stack both our 5G Plus Unlimited 200 GB mobility plan and a new Fibre Gigabit Internet service and save up to $59 per month for two years!
More Details
Limited time offer, subject to change without notice. Offer available to new residential customers who have not subscribed to the applicable services in the past 12 months, based on account and/or physical address. To receive set Internet promotional credit for 24 months, no commitment is required, however prices may increase during subscription. Eligible Internet plans include Fibre Gigabit, Fibre 500, Fibre 250 and Fibre 50 only. Mobility offer available with or without a 2-year SimplePay term (for 2-year term option, device cost is extra). Internet, TV services billed separately from Mobility services. Click for full details.
When you purcahse a new device on a 2-year term we'll send you an EverythingCard gift card on select plans:
When you purcahse a new device on a 2-year term and choose the Unlimited 200GB or Unlimited CAN & US 130GB plan we'll send you a $75 gift card through EverythingCard.
When you activate a new line with Tbaytel and you bring your own phone and you choose the BYOD Unlimited 200GB or the BYOD Unlimited CAN & US 130GB plan we'll send you a $50 gift card through EverythingCard.
Click on a number to display disclaimer.