How do I retrieve my voicemail messages?

Learn how to retrieve voicemail messages using your mobile device or another phone

From your Mobile Phone

  1. Press and hold the "1" key from your mobile phone
  2. When prompted, enter your password and press “#”
  3. The system will tell you how many new messages are waiting
  4. Follow the prompts to listen to your messages

From a Phone with Tbaytel Voicemail

  1. Dial 807-626-9999 (Thunder Bay), 807-277-9999 (Fort Frances), 807-215-9999 (Dryden), or 807-470-9999 (Kenora)
  2. When prompted, enter your voicemail-box password and press “#”

From Another Phone with Voicemail

  1. Dial 807-626-1000 (Thunder Bay), 807-277-1000 (Fort Frances), 807-215-1000 (Dryden), or 807-470-1000 (Kenora)
  2. When prompted enter the 10 digit mailbox number and press “#”
  3. Your mailbox greeting will play
  4. Press “*” to access your mailbox
  5. When prompted enter your password and press “#”
NOTE:  Voicemail uses airtime minutes and applicable long distance, roaming and airtime changes may apply.

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Updated on Fri, 15 Jan 2021 by Tbaytel Shannon

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