How do I setup WiFi Calling on my Android?

Setting up WiFi Calling on Android devices.

  1. Select the Phone icon on your phone’s main screen.
  2. Select More in the top-right corner. It may look like an icon showing 3 dots in a vertical line.
  3. Select Settings or Call Settings. The label will vary depending on your phone model.
  4. Select WiFi Calling on the resulting screen.
  5. If you’re already registered for WiFi Calling, move the WiFi Calling toggle switch to the ON position, and you’re done! If it’s your first time enabling WiFi Calling, click  on the link to register for WiFi Calling and follow the remaining steps:
  6. Accept the Terms and Conditions after you submit your verification code.
  7. Enter your emergency address and press Continue.
  8. You should now see 2 versions of your emergency address: One version shows your address exactly as you just entered it, and the other is a Canada Post-recommended version of your address. Select the version you want to use (we recommend using Canada Post’s version). Once your address is verified, you’ll receive a text message confirming that your registration is complete.
  9. Connect to your local WiFi network, go back to your phone’s call settings screen and then toggle the WiFi Calling switch to the ON position. The status bar will display the WiFi Calling icon when WiFi Calling is ready to use.

After this, you’re all set to go. All of your calls and texts will go over WiFi when you are connected to a WiFi network.

To use Wi-Fi Calling, you will need the following:

  • A monthly Postpaid voice and data plan. Prepaid customers can’t use WiFi Calling.
  • An LTE SIM installed in your device.
  • A compatible Android phone. To see if your device is VoLTE-compatible, check the device specifications on
  • The WiFi Calling feature enabled on your device.
  • If you have these things, make sure your device’s WiFi Calling feature is switched on so you can make calls and send messages over WiFi.

If you have a non-Tbaytel Android device, WiFi Calling will not work.

If you’re having trouble activating the WiFi Calling feature, contact Tbaytel directly by calling 807-623-4400 or toll free at 1-800-264-9501

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Updated on Thu, 12 Aug 2021 by Sean Otway

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